Delete your account or data

How to request deletion

1. Fill in the form below with the email address on the account (or the one you used to book).
2. We'll reply to that address to confirm the request is really from you.
3. We complete the deletion within 30 days and confirm by email.

You can also email team@orme.io directly.

What is deleted

Restaurant team accounts

• Your login (name, email, password) is permanently removed.
• If you are the restaurant's owner and ask us to close the restaurant, its settings, floor plan, guest list and reservation history are deleted too.

Guests who made a reservation

• Your guest profile (name, email, phone) is removed from the restaurant's guest list and your reservations are anonymised.

What we keep, and for how long

• Billing records required by tax law, for up to 7 years.
• Anonymised reservation counts, which contain no personal information.
• Backups, which are overwritten within 30 days.

Request form